SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gym4unow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://gym4unow.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
is worth its price. can recommend it without hesitation
Perfect quality. Very happy with the order. Arrived quickly Netherlands
Delivery fast about two weeks. The quality is soft, but it turned out that there is better, based on the Cork, this one will slip if the hands are sweating and the one is not.
The carpet is of very good quality. I am satisfied with my purchase.
very, very good one! thanks for my !
Доставлено за 2 дня, все Гуд) отличный коврик
Excellent
I firstly bought when it was discounted, but I am sure I will order again, at least once more. Its quality is beyond compare
As in the description, soft, does not slip on the parquet, there is a smell of rubber
Excellent quality. I do not regret buying.
[word exactly as described! Thanks.
Коврик хорошего качество и без неприятного запаха,отправили заказ быстро,продавца рекомендую,единственное что было неприятно, так это то, что выбрав доставку из РФ, товар прибыл уже 02.03 в наш город, а получил только 16.03 и то ,только после того, как написал на официальном сайте в чате общения центрального офиса г. Москвы,привезли в тот же день,уже через три часа,а до этого времени, все эти дни кормили завтраками, сообщениями и звонками,ожидайте звонка курьера,сегодня с вами свяжется и никто так и не звонил ,но это как я понял ,косяк уже нашей службы доставки,которая в нашем городе. Радует,что центральный офис,моментально среагировал на моё обращение,РЕСПЕКТ за это огромный им, спасибо.
I decided to compare with similar offers and soon found out it's the best possible alternative
good quality
My product arrived in time. Thanks!
Very cool , I received it in good condition. Thanks to the store!
Thank you soo much!! Quality really good! I'll give this store 5 stars.
just fantastic. Very good quality and top store.
Super quality, soft shock absorbing, very good for gym or yoga. Shipping and receipt have been quite fast
Great mat. Very comfortable. Great value. Mat supplied with joined 2 rubber rings and fabric handle for easy handling and storage
excellent product and customer service. thanks for this
Shocked by the speed of delivery to Moscow: On the 25th I ordered, and the 27th product was already in delivery in the nearest five. The mat itself is very good. Soft, warm, it is convenient to deal with it. Took a thin (10mm), but it seems that this is enough for me.
good quality :) well-made
As and described
very very good!