SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gym4unow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://gym4unow.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product, arrived super fast! Well as described!
awesome item recommend so much
It's fine. Does not wipe or descend.
me parece un artículo muy bueno para trabajar la fuerza muscular y la propiocepcion. Muy recomendable
Poduto very good as expected
Fire shell, super theme for CrossFit and balance. I'll take another bigger one! Delivery fast!
beautiful bag easy to make it up. the surface looks very firm and strong and seems i can do it for a long time, thank youV
Igual a la descripción, buen material. Lo más complicado ha sido inflarlo, pero hasta que le coges el truco, buena comunicación con el vendedor y fiable 100x100, si pudiera le daría más de 5 estrellas, porque después de haber pedido el mismo producto a 2 tiendas diferentes, ha sido el único vendedor que lo ha enviado y cumpliendo su palabra de que lo enviaría según le entrase la orden de pedido. Mil gracias
Fatal the package has come shattered it seems to me that for the price you have it was not bad that came you better lack the nozzles to inflate
I like how it looks I will definitely be using it
Package arrived very rapidly and this item is really nice, a smart design..!
Отлично
Very happy with the new product! It looks very good quality and comes with an inchator and the dye for water. It's in green and blue color. Later on when I try, I'll discuss more things.
I recommend the purchase.
Interesting simulator. Absolutely unusual feelings. Trains the muscles of the bark. Develops balance. Of the minuses: uncomfortable, completely soft handles. In the hands, like a rag. The bag needs to be inflated by air, then pour through the water valve, then pump. And never try to pour dye. This is a bad idea.